The ‘hands on’ nature of Apprenticeships and the pressures of solving real problems had always appealed to eighteen year old, Alessandro Calamita, who had his sights set upon an IT Apprenticeship since school. Although he enjoyed IT lessons, Alessandro craved the responsibility that would come with being in a real working environment. For Resolve IT Solutions, this was exactly the sort of young person that could bring something to their business.
A micro business which recommends and sells software, builds PCs and builds and installs servers and telephone systems. Two of its five employees are apprentices.
Yorkshire and the Humber’s BT Regional Board recognised that problems were being experienced in recruiting staff that reflected the company’s regional customer and community base. It was important that BT responded with a change in recruitment practice in order to remain competitive, to respond to the region and to future proof BT recruitment practices. BT worked with Yorkshire Forward and Fair Cities (Jobcentre Plus) to develop an apprenticeship scheme that could be adapted to attract suitable candidates and support them if they did not have all the necessary initial qualifications.